Who are we?
We are the world’s most popular online survey software. We make it easier than ever to create polls and survey questionnaires for learning about anything from customer satisfaction to employee engagement. Sign up to access our library of sample survey questions and expert-certified templates. Customize your survey questions, distribute your questionnaire on the web, and start collecting responses in real time. With our methodologist-certified survey templates, you can create many types of surveys and get the answers you need to make better decisions. Our Analyze tool helps you turn survey data into insights and create professional reports.
Are the first 25 Respondents free?
Yes they are completely free – no catches. Full access to the system is provided and all parts of the system are working without limitation.
Who owns the collected data?
Any data you collect belongs to you. Your results will remain completely confidential and will never be passed onto any third party.
How does the survey system work?
You create your survey via our web based interface which allows you to change every aspect of your questionnaire. You then invite your survey respondents using a number of different mechanisms at your disposal.
What are the requirements for using this system?
There are no downloads or installation requirements.
Survey authors need a modern web browser – (Internet Explorer version 5.5 or higher in order to take advantage of the advanced survey design features such as font selection, picture insert etc). Otherwise any version of browser will work in designing your survey.
Your respondent needs only a standard web browser and internet connection to participate.
What is a typical response rate for an online survey?
The response rate for an online survey can be low or high… just like mail surveys. If the potential respondents are motivated, you will receive a high response (we saw an 87% response rate in one survey). We’ve also seen response rates near 2%.
The degree to which you can motivate potential respondents will determine your response rate. Sending a postcard via the postal service with the URL to the survey has consistently produced response rates of less than 5%. Sending e-mail invitations to participate seems to work best. Incentives (a drawing for a prize or access to a free report, etc.) always increases response rate.